Distribution Services

The services can be selected individually and we would be happy to prepare an offer to meet your individual requirements.

Download brochure with additional information

Publisher / Customer Support

· Contact person to deal with all queries relating to your publications

· Updating of customer database to include the Publisher’s terms and discounts or customer related delivery instructions

· Title database management

· Handling customer correspondence

· Handling enquiries

Order Processing / Invoicing

· Orders accepted via post, telephone, fax or tele-order (Libri/KNOe/IBU)

· Processing of orders without delay (orders received before 8.00 a.m. are despatched on same day) – invoicing with immediate stock update

· Processing of invoices on fixed dates, when consignment complete, as well as standing orders and automatic processing of recorded orders with advice note to the customer

· Customer friendly consolidation of daily orders together with representative’s orders on one invoice

· Direct debiting in accordance with bookseller’s instructions / regular payment reminders. Bugrim will advise publishers of late/non-payers and only supply with the Publisher’s agreement

· Price stickers/Barcode labels for Euro-Pricing

Returns

· Acceptance of returns in accordance with the Publisher’s instructions / titles returned to stock

· Credit Notes issued - automatic/manual stock adjustment

Distribution/Despatch

· Appropriate packing to suit the individual consignment

· Collection by or delivery to the transport company/distribution centre of all private books forwarders (KV, KNOe, Libri, Hera, Umbreit), parcel services, the Post or courier services.

· Delivery worldwide

Warehousing

· Incoming goods checked and stored on pallets or shelves in accordance with your instructions

· Stock control with immediate access to all title data / restocking from the Publisher relative to stock turnover

· On request management of the inventory value

Settlement of Publisher’s Account

· The Publisher’s account is settled monthly

· Payment of money due to the Publisher in accordance with the contract irrespective of the date payment received from customers.

. Bugrim will advise the Publisher’s of late/non-payers and only supply with the Publisher’s agreement.

Statistics (paper or digital form)

· Monthly sales quantity and value plus stock level per title

· Monthly sales statistics per customer

· Turnover (accumulated or per area)

· Annual turnover

· Recorded orders (according to title or customer)

· Inventory lists

Advertising / Sales Promotion

· Press and review copies sent to all the major media companies

· Mailings, advertisements

· Special promotional letters to order/special promotions for individual titles

· Mailing of author copies or free copies

· Mailing of New Release material

· Supply of address material/ selection according to various categories